Interact allows communication such as following across multiple channels:

• a simple "auto-reply"

• allowing users to check useful information such as account balance, next payment date etc once the user has been verified. You can selectively expose the information that you wish to expose, post user verification.

• letting users transact with the system, such as make payments, transfer money etc

• and if self-service is not an option to pass the user to the right agent who can help resolve their query

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Our innovative integration methodology allows us to transform your legacy environment to a digital one within a fortnight! ROI guaranteed within 3 months of going live!!

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If you want to find out how a fast growing UK Fin-tech lowered their operation costs by 60%, using Interact, while providing an amazing customer experience then just drop us an email.